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Live Webcast Replay

5 Steps to Cultivate a Values-Based Approach to Governance

Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

Average Rating:
Human Resources
Charla Welch
Course Levels:
All Levels
1.2 Hours
Product Setting: Expires 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Emerging from the pandemic is a workplace culture governed by values. Far from a soft approach, it can drive significant business results. Organizations that embrace an empathetic culture increase performance and decrease turnover, while their customers report a more positive experience. Additionally, being more “person-focused” strongly correlates with more effective ethics and compliance programs. These insights can provide a roadmap for the "new normal" as the world emerges from the crisis. How employees and management move forward from this experience will shape the workplace for decades to come.

Basic Course Information

Learning Objectives
  • Define a values-based approach to corporate governance
  • Examine the benefits from promoting empathy
  • Discuss best practices for creating cultural change
  • Review strategies for increasing worker satisfaction and productivity

Major Subjects
  • Employee engagement
  • Values-based governance
  • Organizational culture
  • Employee relations

Course Materials


Charla Welch's Profile

Charla Welch Related Seminars and Products

Charla is a former practicing attorney who transitioned to HR. She has experience both in-house and as an external counselor, with extensive expertise in Employee Relations (including performance management, discipline, dispute resolution, labor negotiations, investigations and compliance), Policy & Process Design, and Training. Since moving from California to Austin five years ago, Charla has been consulting with numerous organizations of all sizes across multiple industries on a wide range of HR concerns. Her clients would say she’s a solutions-driven consultant, with the unique ability to be detail-oriented and act in the moment, while remaining attuned to long-term business objectives. She is as skilled and comfortable interacting with the c-suite as she is explaining HR basics to front-line supervisors. Charla has served as chief negotiator for agencies in labor negotiations, working in confidence with city councils and boards to understand their vision and bring it to fruition at the bargaining table, while maintaining awareness of relevant laws and strategic considerations. Given her integrity and exceptional work product, Charla establishes strong working relationships quickly, serving as a skilled coach and trusted advisor.

Charla obtained her bachelor degree in Speech Communication (with a concentration on Organizational Communication and minor is International Business) before achieving a juris doctorate from the University of San Francisco School of Law. She passed the California bar exam on her first try and practiced at a medium sized law firm, where her experience included advice and counsel in nearly all areas of employment law, such as: Title VII / state discrimination laws, the ADA, the FLSA, the FMLA / state leave laws, contractual disputes, employee handbooks and numerous other employment laws and labor regulations. Since founding her HR consulting practice, Cultivate People, she has chosen to go on inactive status with the bar.


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Tue, Jun 24, 2025 - 07:00pm to 08:09pm EDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For HR Professionals
Original Recording Date 05/12/2022
Yellow Book No
Course Developer Charla Welch
Date Added to Catalog 05/23/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

Promo Video



Overall:      4.6

Total Reviews: 13


Jason B - Lafayette, Indiana

"Nice job Charla."

Linda F - Ann Arbor, Michigan

"Good presentation and very relevant."