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Randy Notes

Principal, Management Consulting

RSM US LLP


Summary of experience

Randy Notes is the national revenue cycle practice leader and has over 25 years of experience in the health care industry as an operator and as a consultant to health care providers. He has successfully delivered significant benefits to community health systems, large integrated providers and academic medical centers. In addition to his revenue cycle experience, Randy also has extensive specialization in business process improvement, IT integration, business planning and managed care.

Representative engagements:

·      Academic medical center - Front-end transformation engagement, including scheduling, financial clearance and registration; $20M+ write-off improvement

·      Cancer hospital - Front-end, middle and back-end Epic workflow and work queue improvements, including enhanced reporting; $70M+ cash within 12 months

·      Community hospital network - Epic implementation support for revenue cycle application and ACRC support, as well as direct interaction with Epic APMs

·      National lab - Series of revenue cycle improvements for a national imaging and lab company, self-pay, client billing and third-party followup

·      National hospice - Back-end and intake enhancements for LTC and hospice billing, collections, ERA enrollment and cash posting improvements

·      National ambsurg - Back-end workflow improvements using third party overlay to drive cash improvements, along with best in class dynamic reporting

Professional affiliations and credentials

·      Healthcare Financial Management Association (HFMA)

·      Healthcare Information Management Systems Society (HIMSS)

·      American College of Healthcare Executives (ACHE)

Education

·      Masters of Public Health, Columbia University

·      Bachelor of Arts, Colby College of Waterville, ME